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Frequently asked questions - Transport Qusetions

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Transport Questions
   
1. do you provide transfers from the airport?
2. what is your airport transfer cancellation policy?

1. do you provide transfers from the airport?

Yes. If you require a transfer we will confirm the price and details by email, with prepayment by credit card. Please note that transfer cost is often much more than using a local taxi, due to the admin and greeting costs.

The authorized public taxi stands at all major airports provide an economic method of transport to your hotel. Please ensure that you agree a price before commencing your journey or that the driver has set the meter.

2. what is your airport transfer cancellation policy?

a. If notification of cancellation is received 5 working days (not including Saturday, Sunday and public holidays) prior to arrival date, there will only be a 5% credit card processing fee of the airport transfer price.


b. If notification of cancellation is received less than 5 working days (not including Saturday, Sunday and public holidays) prior to arrival date, the payment is non-refundable.

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